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Friday, March 03, 2006

 

ITIL

Not long ago I was able to attend ITIL training with some of the crew who I work with at Zen Technology. Soon after, I was assigned to the Problem Management service area and in reading up on it discovered that ITIL is much of the basis for MSF: Microsoft Solutions Framework.

http://www.microsoft.com/technet/itsolutions/cits/mo/smf/smfprbmg.mspx

# posted by JB @ 5:30 AM
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